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Returns & Refunds Policy - ArmyNavyAir
Hassle-Free Support | We’re With You Till Delivery
Thank you for shopping at ArmyNavyAir.com. While we strive to provide the best quality and satisfaction, we understand that issues may arise. Please review our updated Returns & Refunds policy below.
Refunds / Replacements are Accepted Only If:
- You received a Damaged Product
- You received a Defective Product
- You received a Wrong Product
1) Damaged Product
- Contact us within 48 hours of delivery
- Share photos & a detailed explanation of the damage
- Once verified, a free replacement will be arranged
2) Defective Product
- Report within 7 days of receiving the item
- Share product details and evidence of defect
- If approved, we’ll offer a replacement or refund
3) Wrong Product Received
- Inform us within 7 days of delivery
- We’ll arrange pickup and send the correct item, or offer a refund if unavailable
Note: Contacting us within the specified timeframes is mandatory. Returns beyond these windows will not be accepted.
Return Conditions
Products must be:
- Unworn, unwashed, unused
- Returned with original tags & packaging intact
- In the same condition as received
Do not ship returns without our confirmation. Unauthorized parcels will be refused.
Return Shipping Charges
- Customer bears return shipping costs unless it’s our error (wrong/defective item)
- We recommend using a trackable shipping method
- We are not responsible for lost or damaged return shipments
Post-Return Process
- We inspect the returned item
- If eligible, we will:
- Issue a refund, or
- Ship a replacement, or
- Offer another agreed-upon resolution
No Returns or Cancellations on Custom Products
- Made-to-order/custom items (size, color, text, etc.) cannot be cancelled or returned
- Return accepted only if defective or wrongly customized by us
Tip: Double-check all custom inputs before placing your order!
Non-Returnable Items
For hygiene & safety reasons, we do not accept returns on:
- Undergarments
- Swimwear
- Items marked “Final Sale” (unless defective or sent in error)
Policy Updates
This policy may change without prior notice. Please check the latest version at www.armynavyair.com before initiating a return.
Need Help?
Our support team is ready to assist you:
Email: [email protected]
Phone: +91 74113 32284
Thank you for trusting ArmyNavyAir.com
JAI HIND
Returns & Refunds Policy
Hassle-Free Support | We’re With You Till Delivery
Thank you for shopping at ArmyNavyAir.com. While we strive to provide quality and satisfaction, we understand that issues may arise. Please review our updated Returns & Refunds policy below.
Refunds / Replacements are Accepted Only If:
You received a Damaged Product
You received a Defective Product
You received a Wrong Product
1) Damaged Product
- Contact us within 48 hours of delivery
- Share photos and detailed explanation of the damage
- Once verified, a free replacement will be arranged
2) Defective Product
- Report within 7 days of receiving the item
- Share product details and evidence of manufacturing defect
- If approved, we’ll offer a replacement or refund
3) Wrong Product Received
- Inform us within 7 days of delivery
- We’ll arrange pickup and send the correct item, or offer a refund if unavailable
Contacting us within the specified timeframes is mandatory.
Returns beyond these windows will not be accepted.
Return Conditions
Products must be:
- Unworn, unwashed, unused
- Returned with original tags and packaging intact
- In the same condition as received
Do not ship returns without our confirmation. Unauthorised parcels will be refused.
Return Shipping Charges
- Customer bears return shipping costs unless it’s:
- Our error (wrong or defective item)
- We recommend using a trackable shipping method
- We are not responsible for lost or damaged return shipments
Post-Return Process
- We inspect the returned item
If eligible, we will:
- Issue a refund, or
- Ship a replacement, or
- Offer another agreed-upon resolution
4) No Returns or Cancellations on Customizable Products
- Items made to order (custom size, color, text, etc.) cannot be cancelled or returned
- Return is accepted only if defective or wrongly customized by us
Tip: Double-check all custom inputs before placing your order!
5) Non-Returnable Items
For hygiene & safety reasons, we do not accept returns on:
- Undergarments
- Swimwear
- Items marked “Final Sale” Unless found defective or sent in error.
Policy Updates
This policy may change without prior notice.
Always check the latest policy on www.armynavyair.com before initiating a return.
Need Help?
Our support team is ready to assist:
Email: [email protected]
Phone: +91 74113 32284
Thank you for trusting ArmyNavyAir.com
JAI HIND
