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Thank you for shopping at ArmyNavyAir.com. While we strive to provide quality and satisfaction, we understand that issues may arise. Please review our updated Returns & Refunds policy below.

Refunds / Replacements are Accepted Only If:

You received a Damaged Product
You received a Defective Product
You received a Wrong Product

1) Damaged Product

• Contact us within 48 hours of delivery
• Share photos and detailed explanation of the damage
• Once verified, a free replacement will be arranged

2) Defective Product

• Report within 7 days of receiving the item
• Share product details and evidence of manufacturing defect
• If approved, we’ll offer a replacement or refund

3) Wrong Product Received

• Inform us within 7 days of delivery
• We’ll arrange pickup and send the correct item, or offer a refund if unavailable

Contacting us within the specified timeframes is mandatory.
Returns beyond these windows will not be accepted.

Return Conditions

Products must be:

• Unworn, unwashed, unused
• Returned with original tags and packaging intact
• In the same condition as received

Do not ship returns without our confirmation. Unauthorised parcels will be refused.

Return Shipping Charges

• Customer bears return shipping costs unless it’s:
•   Our error (wrong or defective item)
• We recommend using a trackable shipping method
• We are not responsible for lost or damaged return shipments

Post-Return Process

• We inspect the returned item

If eligible, we will:

• Issue a refund, or
• Ship a replacement, or
• Offer another agreed-upon resolution

4) No Returns or Cancellations on Customizable Products

• Items made to order (custom size, color, text, etc.) cannot be cancelled or returned
• Return is accepted only if defective or wrongly customized by us

Tip: Double-check all custom inputs before placing your order!

5) Non-Returnable Items

For hygiene & safety reasons, we do not accept returns on:

• Undergarments
• Swimwear
• Items marked “Final Sale” Unless found defective or sent in error.

Policy Updates

This policy may change without prior notice.
Always check the latest policy on www.armynavyair.com before initiating a return.

Need Help?

Our support team is ready to assist:
Email: info@armynavyair.com
Phone: +91 74113 32284

Thank you for trusting ArmyNavyAir.com
JAI HIND