At ArmyNavyAir.com, we prioritise the safety and security of our customers and comply with applicable laws and regulations. In order to ensure responsible and legal usage of our products, we have implemented an identity verification policy for certain listings on our website. Please carefully review the following guidelines:

To proceed with the purchase of items that require identity verification, individuals must be 18 years of age or older. 

1. Mandatory Identity Verification due to Nature of Products:

   a. Due to the nature of certain products available on our website, we require identity verification to prevent misuse and unintended usage.

   b. The specific products requiring identity verification will be clearly indicated in the product listing page

  C. Armed Forces ID not Mandatory -  Customer’s Can Provide Any of the Below Acceptable Forms of ID.

     Acceptable forms of identification include :

      - Aadhar Card

      - Driving Licence

      - PAN Card

      - Voter ID Card

      - Passport etc

2. Matching Booking Name:

   a. The name used for the purchase and the name on the provided identification proof must match.

   b. In cases where the names do not match, we may request additional information or decline the transaction.

3. Security of Information:

We take the security and privacy of your personal information seriously. The identification proofs provided will only be used for verification purposes and will be handled in accordance with our Privacy Policy.

 

4. Document Submission:

   a. Customers will need to upload their ID’s on the Product Page and proceed with adding the product to the cart.

   b. We recommend providing a scanned or digitally captured copy of your identification proof. Please ensure that the submitted document is clear and legible.

 

 

 

5. Verification Process:

   a. Our team will review the submitted identification proofs within a reasonable timeframe.

   b. Upon successful verification, your purchase will proceed for further processing.

   c. In case of any issues or discrepancies, our team may contact you for further clarification or additional documentation.

6. Rejection of Purchase:

   a. If the provided identification proof is deemed invalid or if the information does not match the booking name, we reserve the right to reject the purchase.

   b. We may also decline the transaction if we suspect fraudulent activity or any violation of our terms and conditions.

By using ArmyNavyAir.com and proceeding with a purchase that requires identity verification, you acknowledge and agree to comply with this policy. Failure to provide the requested identification or comply with the policy may result in the cancellation of your order.

We appreciate your cooperation in helping us maintain a secure and responsible shopping environment. If you have any further questions or concerns, please contact our customer support team for assistance.