Privacy Policy – ArmyNavyAir (All India Military Stores)

1. Introduction

All India Military Stores (“ArmyNavyAir”) is committed to safeguarding your privacy while you use armynavyair.com. By using our website, you agree to this Policy. If you do not agree, please do not proceed further. This Policy should be read with our Terms of Use.

2. Information Security

Personal information provided on the website and online card transactions are transmitted through a secure server. We use SSL/TLS encryption, firewalls and access controls. Payments are processed by Razorpay and PayPal. We do not store complete card details. Email is not encrypted—do not send card data by email.

3. Information We Collect

• Name and contact details (email, phone, WhatsApp, address).
• Demographics (postcode, preferences, interests).
• Purchase & order data (products/services, payment reference).
• Website usage (log data, IP address, device and browser info).
• Communications (emails, WhatsApp chats, customer care, surveys).
• Account details if registered (login, preferences, saved addresses).

4. How We Use the Information

• Process orders, payments, shipping and returns.
• Customer support, warranty/service communications.
• Site improvements, analytics and preference management.
• With consent, marketing updates (opt-out anytime).
• Fraud prevention, security and legal compliance.

5. Sharing of Information

• All India Military Stores: across our websites/divisions.
• Service Providers: logistics/couriers, email/SMS, storage, support, fraud prevention.
• Payment Gateways: Razorpay, PayPal.
• Advertising/Analytics: Google (GA4/Ads), Meta (Facebook/Instagram), Cloudflare security.
• Business Transitions: mergers, acquisitions or asset transfers.
• Compliance with Law: when legally required.

6. Your Choices & Rights

• Opt out of marketing (email unsubscribe; WhatsApp reply “STOP”).
• Request access, correction or deletion where applicable.
• Withdraw consent for cookies/marketing at any time.
• Exercise rights under India’s IT Rules 2021.

Contact: info@armynavyair.com • WhatsApp +91 74113 32284.

7. Cookies, Web Beacons & Analytics

Cookies store preferences and improve your browsing. Web beacons (pixel tags) support analytics/ads. Disabling cookies may limit site features. We use GA4, Meta Pixel and Cloudflare for analytics, ads and security.

List of Cookies We Collect

8. Online Account Registration

Creating an account allows faster checkout, saved addresses and order history. Always sign out on shared devices.

9. Marketing & Communications

You will receive emails/WhatsApp offers only if opted in. To unsubscribe: click “Unsubscribe” in emails or reply “STOP” on WhatsApp. Removal may take up to 3 working days.

10. Business Transitions & Legal Disclosures

In mergers, acquisitions or asset transfers, your data may be transferred. We may disclose information if required by law or to protect rights, property or safety.

11. Data Retention

We retain data only as long as necessary for orders, accounting, legal compliance, dispute resolution and business operations.

12. Children’s Privacy

Our website is not directed at children under 13. If we learn we collected such data, we will delete it promptly.

13. Governing Law

This Policy is governed by the laws of India. Disputes are subject to Indian jurisdiction.

14. Contact & Grievance Redressal

ArmyNavyAir (All India Military Stores)
Email: info@armynavyair.com
WhatsApp: +91 74113 32284
Address: #149, Chandni Chowk Road, Shivajinagar, Bengaluru – 560051, India

Grievance Officer (IT Rules 2021):
Name: To be Assigned
Email: info@armynavyair.com
Response Time: We acknowledge within 48 hours and resolve within 30 days.